This Privacy Notice for knxpro.io ("we", "us", or "our") describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services, including when you visit our website at https://knxpro.io or make a purchase from our store.

Questions or concerns? Contact us at [email protected].

Summary of Key Points

What personal information do we process? When you visit or use our services, we may process personal information depending on how you interact with us and the choices you make.

Do we process sensitive personal information? No. We do not process sensitive personal information.

Do we collect information from third parties? We may collect information from public databases and marketing partners.

How do we process your information? We process your information to provide and improve our services, communicate with you, and for security and fraud prevention.

How do we keep your information safe? We have organisational and technical processes in place to protect your personal information. However, no electronic transmission over the internet can be guaranteed 100% secure.

What are your rights? Depending on your location, you may have certain rights regarding your personal information. Contact us at [email protected] to exercise them.

1. What Information Do We Collect?

Personal information you disclose to us

We collect personal information that you voluntarily provide when you express interest in our products or services, or when you contact us. This may include email addresses.

Payment Data. We may collect data necessary to process your payment if you make a purchase. All payment data is handled and stored by Lemon Squeezy. You may find their privacy notice at https://www.lemonsqueezy.com/privacy.

Sensitive Information. We do not process sensitive information.

Information collected from other sources

We may collect limited data from public databases and marketing partners to enhance our ability to provide relevant marketing and services to you.

2. How Do We Process Your Information?

We process your personal information to provide, improve, and administer our services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes only with your prior explicit consent.

• To deliver and facilitate delivery of services to the user
• To respond to user inquiries and offer support
• To send administrative information to you
• To fulfil and manage your orders and purchases
• To save or protect an individual's vital interest

3. What Legal Bases Do We Rely On to Process Your Information?

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. We may rely on the following legal bases:

• Consent. We may process your information if you have given us permission to use your personal information for a specific purpose. You can withdraw your consent at any time.
• Performance of a Contract. We may process your personal information when we believe it is necessary to fulfil our contractual obligations to you, including providing our services.
• Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations.
• Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party.

4. When and With Whom Do We Share Your Personal Information?

We may share information in the following situations:

• Business Transfers. We may share or transfer your information in connection with any merger, sale of company assets, or acquisition.
• Business Partners. We may share your information with our business partners (Lemon Squeezy, Brevo) to offer you certain products, services, or promotions.

5. How Long Do We Keep Your Information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise it.

6. How Do We Keep Your Information Safe?

We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

7. Do We Collect Information from Minors?

We do not knowingly collect, solicit data from, or market to children under 18 years of age. By using the services, you represent that you are at least 18.

8. What Are Your Privacy Rights?

In some regions (like the EEA, UK, Switzerland, and Canada), you have certain rights under applicable data protection laws. These may include the right to request access and obtain a copy of your personal information, request rectification or erasure, restrict the processing of your personal information, and data portability.

To exercise these rights, contact us at [email protected].

Withdrawing your consent: You can withdraw your consent at any time by contacting us using the contact details provided in this notice.

Opting out of marketing communications: You can unsubscribe from our marketing communications at any time by clicking the unsubscribe link in the emails we send, or by contacting us.

9. Controls for Do-Not-Track Features

Most web browsers include a Do-Not-Track ('DNT') feature. As there is no uniform technology standard for recognising and implementing DNT signals, we do not currently respond to DNT browser signals.

10. Do We Make Updates to This Notice?

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated date at the top of this Privacy Notice. We encourage you to review this Privacy Notice frequently.

11. How Can You Contact Us About This Notice?

12. How Can You Review, Update, or Delete the Data We Collect from You?

You have the right to request access to the personal information we collect from you, correct inaccuracies, or delete your personal information. To make a request, contact us at [email protected].